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System Requirements

Internet Requirements


SoftwareMinimum version


Browsers^Chrome, Edge, Firefox, Safari
Internet Speed***5Mbps*


*Our recommendation for optimal performance is an internet connection with a minimum speed of 5Mbps for upload and 

5Mbps for download.


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Excel Add-in

You can install the add-in from the Microsoft App Store.


The Excel add-in works with:

  1. Microsoft Office 365
  2. Microsoft Excel 2016 and higher
  3. Excel Online (Microsoft's free version)


Check your computer's time is set automatically

To un effectively, your computer's system time must match your timezone. Check your computer's settings to make sure your time is set automatically:

  • Windows: How to manage time servers on Windows 10 (Windows Central website)
  • Mac: If the date or time is wrong on your Mac (Apple Support)

If your computer's time settings are locked, ask your IT team to make these changes.


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